We Don’t Need Email Anymore. Let’s Kill It.
Sending and receiving email is like writing checks and it should happen about as frequently. I think I wrote fewer than 10 checks last year.
Email is built on a pre-phone, pre-telegraph world in which the only way to communicate across distance was to communicate across time. We don’t need to do that now. We have phones. Hell, we have texting! I’m hoping in my life time we get to mind melding.
One part of what keeps email hanging on, despite its death rattle, is threads: that is, the ”many-turns” conversation. This is known as your work email. I say X. You reply Y. I counter with Z. and on and on we go. Sometimes rapid fire within the same day. Sometimes, maddeningly over a few days, or even =gasp= a week. But those conversations are usually NOT actual conversations. They’re not much like “letters” (a.k.a. mail). Me: How are you? How’re the kids? You: Oh well, we’re good yah. No, these back and forth missives are actually how we do work … moving forward… slowly… as we hack out the details, negotiate the meanings, compromise on the solutions. We can do that BETTER in a shared Google doc or a wiki or any other collaborate space on the ‘net. We DO NOT need email for that.
Heck we don’t even need email for attachments. Put your pix up on your FB or G+ or elsewhere and txt me the link. Drop that doc in Dropbox, if you must. But don’t, dear god, attach it to an email to me, where I’ll end up having to dl it and then PUT IT SOMEWHERE and try to remember the email context I’ve removed it from, the location I’ve put it in, and sometimes even that I have it all. Me: did you send me that X? You: yah yah, I sent that a few days ago. Here, let me resend it. Me: Nooooooooo.
I’ve watched us evolve our email etiquette. We HAVE gotten better. Mercifully, we don’t feel the need to do openings and closings. We don’t spam a paragraph of pretended interest in the other person’s well being anymore before getting to the point. We’ve finally stopped sending back the empty reply that basically says, “thanks.” We’ve stopped printing emails out. My colleagues at work still insist on spamming each other with REPLY ALL to blanket memos from admin., but that’s not an email problem; that’s a workplace status anxiety problem.
And don’t tell me it’s how we maintain social relations. My mom knows more about my life from my FB page than from email. Interestingly, the way we knew we were ready to kill the home landline was NOT that we finally got decent signal on all our cellies. It was our collective realization that the ONLY people who called us on the landline were spammers, or those annoying “reminder” calls from the doctor/dentist, or my mom. (Sorry mom, it’s true.) When the phone rings in our house, all three of us yell out “I’m not home,” which means I’m not answering that, and if you do don’t you dare hand it to me. Email is now similarly irritating. When I open my mail I want to yell at it, “I’m not home” but it doesn’t work as well.
So can we all do a big pinky promise and just stop sending email? Skype. Text. Collaborate in a shared space. Hang Out in Google Plus. Or STFU.


